If a product is determined faulty due to negligence of SKG, then it may be returned for shop credit or replacement. Modifications done after the point of sale void this option. If the design and specifications were detailed/outlined by the customer at the beginning of the project and the components meets all the criteria, a refund is void.
Custom components cannot be returned for cash.
Stock items can be returned and credited, minus shipping and a 10% restocking fee.
Returns will only be accepted with a RMA number provided by SKG